The standard hours of operation for the Spokane Convention Center Administrative Offices are 8:00am to 5:00pm Monday through Friday.
For safety reasons, be sure that all everything is ready when the doors are scheduled to open to the public. We cannot allow a show to be opened to the public if there are carts, packing crates or exhibits being assembled in the aisles. No vehicles of any kind can be moved in the Spokane Convention Center during the hours when the show is open to the public.
The cleaning of public areas, restrooms and meeting rooms is included in your basic room rental fee when the areas are utilized for standard purposes. Based on your decorating needs and the activities during your events, you may need extraordinary housekeeping during or after your event. Fees to accommodate extra cleaning are assessed at prevailing labor rates.
All lobbies and circulation areas are considered common areas and generally not under Licensee control. All activities using common areas are subject to prior written approval and must take into consideration the requirement of all licensees simultaneously utilizing the building. Submit detailed floor plans with specifications to your Event Manager. Approval will be granted within 30 days prior to the Event.
All decorations, drapes, signs, banners, table coverings, skirts, carpeting or similar decorative materials used in exhibits shall be flame retardant to the satisfaction of the Spokane Fire Marshal. All such material is subject to inspection and flame testing by the Fire Marshal. Licensee shall provide the Fire Marshal with a copy of the certification of flammability standards from the manufacturer. Cleaning and/or removal of décor items such as confetti, streamers, balloons, etc., will incur additional charges.
The Spokane Convention Center is fully protected by an automatic fire sprinkler system. In addition, fire hose cabinets and fire extinguishers are located throughout the facility. Exit doors, exit lights, fire alarm sending stations, fire hose cabinets, fire extinguishers, and strobe lights are prohibited from being concealed, obstructed or tampered with at any time.
Our standard meeting set up includes water service for the head table and podium. Water stations may be set up at strategic locations at an additional cost. Please order through Centerplate.
Courtesy telephones are conveniently located throughout the facility and meet ADA requirements.
Show lighting services begin one hour prior to each show-day and end one hour after the scheduled closing. Adequate lighting is provided through all move-in and move-out days. All additional lighting services will be billed at the prevailing rates.
Ventilation Service (air conditioning / heating) begins one hour prior to each scheduled event and ends one hour after the scheduled closing. Adequate levels of heat and air conditioning will be provided during move-in and move-out. Additional ventilation during move-in and move-out must be requested by the licensee and will be billed at prevailing rates.
Limited storage of packing materials, show manager supplies and event contractor equipment may be permitted within the facility if the area is identified on the floor plan, has adequate fire suppression systems and has been approved by the facility management and the Fire Marshal. Airwall pockets, facility storerooms, hallways, emergency exits, concession stands and meeting rooms are not available for storage at any time. All emergency exits must be completely free from storage and debris. Contact your Event Manager to initiate approvals.
Compressed gas containers such as helium must be secured in such a manner that they cannot fall over when being used. They can be stored on the ground in a vertical position. Helium tanks require storage in a proper storage receptacle approved in advance by the Spokane Fire Department.
The Spokane Convention Center does not have a warehousing facility. Therefore, all freight or materials including those delivered by overnight delivery services must be sent to your official service contractor, decorator or freight carrier. All shipments delivered to our facility during you move in must be sent to the attention of your service contractor.
Each licensee shall accept the premises in the condition they find them and shall return the premises in the same condition at the conclusion of the period of the License Agreement. No alterations or changes to the property shall be made without the prior approval of the General Manager. Alterations included in this policy include, but are not limited to, movement of interior plants, movement of equipment, or relocation of furnishings.
Licensee shall not post or exhibit, or allow to be posted or exhibited any signs, advertisements, show bills, lithographs, posters or cards of any description on any part of the Spokane Convention Center, unless relating to the event and without the written permission of the General Manager.
With the exception of service animals and animals participating in contracted events such as dog, cat or cattle shows; animals are not allowed in the Spokane Convention Center without prior written approval from the Event Manager. When any display includes pens or enclosures containing live animals, the following minimal provisions must be made:
All show personnel, service contractors, temporary help and other workers affiliated with an event must wear an identification badge provided by their respective employer while working in an official capacity on the Spokane Convention Center property.
Show managers and service contractors are responsible for the conduct of their personnel. Employee under their supervision who does not comply with Building Rules and Regulations will be subject to dismissal from the building and may be restricted form the building or premises as deemed appropriate by the Spokane Convention Center management.Restricted areas of the building are off limits to all personnel except employees of the Spokane Convention Center.
Service contractors, stagehands and other contracted employees are responsible for keeping work areas clean at all times during their occupancy of the Spokane Convention Center.
Appropriate dock/ramp locations for vehicles to unload and load during move-in and move-out periods shall be arranged through your Event Manager. Vehicles left unattended at the loading dock ramp for an excessive period of time, or not in the actual process of loading or unloading are subject to being towed at the expense of the licensee.
Security will be required at the loading dock from move-in through move-out of the show at the licensee's expense.
The Spokane Convention Center has operable wall panels in several areas of the campus that allow flexibility to provide the size of space necessary for your event. The configuration of the acoustical operable wall panels is complex and alterations may be time consuming. Only Spokane Convention Center employees are authorized to move the wall panels. The initial configuration of the space is provided at no cost. Any proposed changes during your event should be planned in advance with your Event Manager. Last minute changes may negatively impact other room set-ups in progress at the time. Your Event Manager will assist you in determining if changes, planned or unplanned, are possible and any costs involved in changing the wall panels.
The Spokane Convention Center Event Managers will work with show management to designate appropriate dock locations for vehicles to unload or load during move-in and move-out periods. One or two dumpsters are normally parked at the loading dock. Unloading/loading for exhibit booths wishing to enter the Spokane Convention Center at the west end of the Convention Center can be arranged through the Event Manager. All doorsills must be protected. Vehicles unloading or loading must park in the passenger drop-off zone. All vehicles must be attended during this process.
Service corridors located adjacent to the Group Heath Exhibit Halls, Ballrooms and Bays are loading/unloading/service areas only. They are not equipped for exhibits, displays, or storage of exhibit materials. Please do not plan to use this area for anything other than loading/unloading /cleaning /servicing of exhibits or displays. All storage must meet the requirements of the Spokane Fire Department and the approval of the Event Manager. (Floor plan layouts submitted to the Event Manager and the Spokane Fire Department must include request for storage as well as details of the types of materials to be stored. See Fire Safety Requirements.
The Convention Center is Spokane's finest large meeting and banquet facility. The space is flexible and can be used for a variety of functions. Taking utmost care to protect all surfaces will help us preserve the high level finishes we are known for. Our goal is to keep our facility in good repair so every client may equally enjoy the attractiveness and serviceability of the Spokane Convention Center. As the Licensee who has contracted for the use of the facility, you are responsible for any damage caused by your staff, contractors, exhibitors or attendees. This policy is intended to help us recover costs for repairing damage to the facility caused by anyone associated with your event that exceeds reasonable wear and tear. All cleaning, replacements and/or repairs are done strictly by the facility.
To make sure the rule is applied fairly, your Event Manager will schedule a walk through on your first move-in day and then another walk through at the conclusion of your event. This will help determine if any damage occurred during your event. It is difficult to oversee everything that happens when you are on site and we know that you cannot control all of the actions of your contractors. Here are a few suggestions to help minimize your risks: